Tourism Coordinator - Hamilton Gardens

Permanent - Full Time

Are you a customer service superstar with a passion for tourism? Then you could be the person we are looking for to join the team at the award-winning Hamilton Gardens as a Tourism Product Coordinator.

You will be working in a vibrant environment to help grow the Gardens’ tourist market and maintain growth, development and revenue of Hamilton Gardens’ products.

Your key tasks would include administering the tour guide service, overseeing the information centre and Hamilton Gardens’ shop, and liaising with new and existing tour operators.

A background in tourism, hospitality or retail will help you excel in this role and make sure the Hamilton Gardens are world-class.

You will be working in a tight-knit team and supporting events and volunteers.

To be successful you will have:

  • experience in and understanding of delivering tourism related products and services
  • exceptional communication and relationship building skills
  • experience in developing and managing retail systems, customer surveys and reporting.

The recruiting range for this role starts at $48,200 per annum, and could be negotiated for the right candidate. Rostered weekend work is a requirement of this role.

Hamilton City Council is committed to being a high-performance organisation with people who think differently, act with integrity, make it happen and work together.

This is your chance to be part of an organisation that is committed to building a stronger economy and a more attractive city for families through the delivery of the Hamilton Plan.

If this role sounds like it’s for you, we would love to hear from you.

All candidates will be notified of the outcome on their application via email. Short-listed candidates may be required to complete an interview process, reference checks, pre-employment medical and drug assessments and Ministry of Justice or Police vetting check.

For further information refer to the position description available on our careers website at

Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies.

Location: Hamilton, New Zealand

Closing Date: Tuesday, 25 July 2017

Apply Now Position Description

Job no: GMAQ756675