Technical Support Officer – Trade Waste

The Council’s Trade Waste team within the City Waters Unit are part of the Shared Services team covering the Hamilton City Council, Waipa and Waikato District Council areas. We have an opportunity for a Technical Support Officer to join our team.

Reporting to the Trade Waste team leader, you will be responsible for providing administrative and technical support to the team’s consents and compliance activities, including:

  • Responding to customer enquiries and providing great customer service
  • Processing Trade Waste Consents and investigation reports
  • Audit scheduling and coordination, and assistance to Trade Waste Officers
  • Monitoring and updating of quality management documents
  • Assisting with health and safety representative tasks and documentation
  • Technical assistance with auditing and non-compliance breaches 
  • Administrative support of Trade Waste activities

We’re looking for a motivated and technically savvy professional. Someone who has a customer-focused can-do attitude, is quick to learn new ways of working and can work effectively with a range of computer systems (there’ll be lots of computer work!). 

You’ll be a great listener, have a confident phone manner, and can naturally build rapport quickly with customers. Being a team player is essential, you’ll be joining a united team that works smart, achieves results and has fun – each person has their part to play.

Ideally you’ll also have a passion for science and be keen on navigating a pathway towards becoming a wastewater or compliance specialist. 

The role is full time, but we are open to discussing part time hours for the right candidate. 

The recruiting range for this role starts at $45,700 per annum pro-rated, and could be negotiated for the right candidate. 

Hamilton City Council is committed to being a high-performance organisation with people who think differently, act with integrity, make it happen and work together.

This is your chance to be part of an organisation that is committed to building a more vibrant, attractive and prosperous city. 

If this role sounds like it’s for you, we would love to hear from you. Make it happen and apply online today!

All candidates will be notified of the outcome on their application via email. Short-listed candidates may be required to complete an interview process, reference checks, pre-employment medical and drug assessments, and Ministry of Justice or Police vetting check.

For further information refer to the position description available on our careers website at 

Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies.

Permanent - Full Time, Permanent - Part Time

Job no: EKAP957329

Location: Hamilton, New Zealand

Closing Date: Sunday, 26 May 2019