Learn to Swim/Lifeguard/Customer Service


Swimming is an important recreation activity for many New Zealanders, and ensuring people are safe and confident in the water is a key focus for Hamilton Pools. 

Our service and staff are dedicated to providing affordable and accessible recreation and leisure opportunities encouraging participation and enhancing the health and wellbeing of our community and working in partnership with the award-winning Northern Arena swim school.

We are currently recruiting for a brand new and exciting  position of Customer Service and Sales Advisor/Learn to Swim Teacher and Lifeguard. You’ll be one of the faces of Hamilton Pools, responsible for welcoming, admitting and assisting visitors to the pools facilities and teaching Learn to Swim classes in an encouraging, safe and professional environment.

Candidates need to be able to demonstrate:

  • A great can-do attitude to ensure you are able to deliver excellent customer service.
  • Great communication skills.
  • Ability to be an effective high-performing team member.
  • Previous experience dealing face-to-face with customers in a busy environment.
  • Have a positive and friendly telephone manner.
  • Ability to handle cash and maintain accurate records.
  • Competent in IT systems.
  • An interest in enhancing the health and well-being of the community.
  • In addition, you’ll need to be able to work as rostered any day Monday to Sunday at either Waterworld or Gallagher Aquatic Centre in Hamilton.

What happens next?

If you are short-listed we will contact you to arrange a practical assessment where you will be required to:

  • Shadow two 30-minute Learn to Swim classes
  • Candidates who successfully achieve the practical test will be invited to a formal interview with our hiring team.

Does this sound like you?

If we have caught your attention and you’re keen to establish a successful career in the leisure industry and be a part of the wider Aquatics team within the Council's Community Group then we would love to hear from you! Apply online today. We will be shortlisting and interviewing applicants during the advertising period.

This position is 20 hours per week as rostered Monday to Sunday. The starting range is $21.00 per hour, working up to $23.00 per hour.

Hamilton City Council is committed to being a high-performance organisation with people who think differently, act with integrity, make it happen and work together. This is your chance to be part of an organisation committed to building a stronger economy and a more attractive city for families.

All candidates will be notified of the outcome on their application via email. This role is covered by the Children’s Act 2014, which means that shortlisted candidates will be required to undergo all safety checking requirements under the Act before commencing employment, as well as during employment. Short-listed candidates may be required to complete an interview process, reference checks, pre-employment medical, drug and alcohol assessments, credit check and a Ministry of Justice or Police vetting check

For further information refer to the position description available on our careers website at https://hamilton.careercentre.net.nz/Job

Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies.

Only people who are eligible to work in New Zealand or who are certain they can gain eligibility through immigration processes should apply. Evidence will be required.

Permanent - Part Time

Job no: HHAR957436

Location: Hamilton, New Zealand

Closing Date: Sunday, 25 August 2019